Please try the following:

1. Make sure your files have the proper suffixes (e.g "flac" works, but "fla" does not).
2. Make sure you have the latest release.
3. Make sure you have write permissions in the selected output folder.

If that fails...

Please send me (steve@dekorte.com) an email containing:


• which release of OSX and SoundConverter you are using
• a description of the conversion
• a sample input file that won't convert

I'll try to fix it, but if I can't I can refund your purchase.

If you have an extra moment, please...

Open the Console application (in /Applications/Utilities) and then try your conversion
and email me the bit that is output to the Console log when the conversion fails. Thanks!

Dodgy format notes

.wma and .rm files

As described in the docs, these formats are not officially supported but may work.
Support for them will likely improve over time.

.ra files

These aren't actually sound files, they just contain links to the actual .rm files. To get the rm file:


• open the .ra file in TextEdit
• copy the URL to the .rm file into your web browser
• download the .rm file
• now try converting the rm file